We are able to deploy systems that we have designed as well as working with an organisation’s IT team in their own deployment projects. We can deploy desktop solutions from single PC purchases and replacements up to complete transformation projects where we migrate from old to totally new systems, transferring user’s data and settings with minimum disruption to your business. We can implement complete solutions including the build of the physical hardware, installation of operating systems and applications and can integrate systems into existing infrastructures or provide solutions for complete green field sites.
Total IT Systems are able to provide on-site staff to extend your existing IT department, on a temporary basis. The service is flexible with options including project management, desktop and server support. On-site staff will have the full backup of the Total IT Systems Support Center, as and when required.
Total IT Systems outsource service gives customers the flexibility to vary their IT resources to match their requirements whether it is holiday cover, illness or just an extra pair of hands over a busy period.
Total IT Systems is then responsible for ensuring that the correct resource is always in place, we take on the responsibility for day-to-day operations as well as working with clients to ensure that their IT systems support aligns with their organisation’s goals.
In addition to our Desktop, Network and Server support services we can provide on-site response. If we are unable to resolve an incident using remote management tools we can despatch a suitably qualified engineer direct to our client’s site to fix the problem.
Total IT Systems offers a range of service levels for our site response support service. The appropriate service level depends on both the geographical location of the client and the criticality of the equipment covered.
Consistency and reliability
Our primary objective is to help your IT department deliver the critical technology and services that enable your business to operate. We understand that every business is unique and requires a varying level of assistance. At Total IT Systems our value added Services are designed to offer our clients as much or as little support as needed when selecting, deploying or maintaining their IT infrastructure. This flexible approach enables us to establish meaningful partnerships and truly help our clients become more dynamic and agile, removing complexity, and most important of all providing our clients consistency of service and reliability.
Our value-added ethos
Our value-added ethos begins before you have purchased any technology. From product evaluations to full scale proof of concepts, we believe that you should have real world examples of the performance benefits before any investment is made.
We implement and deploy a large range of industry leading technologies. Whether your project requires engineers for infrastructure implementations, professional consultants or project management, our professional services team has the expertise and resources to support you…
Deploying Low-Latency Technology
Deploying and optimizing bespoke and cutting edge, high performance, low latency technology is at the heart of our success. By optimizing the performance of our clients’ infrastructure we help our customers remain ahead of their competition.
Leading, Dependable and Cost-Effective Solutions
Our project approach delivers leading, dependable and cost-effective solutions using industry leading technologies, provided by professional consultants including:
Extending your reach our engineering team can extend the support and services offered by your IT department to meet the ever changing demands on your IT resources, by providing you with ad-hoc resources for help desk cover, or planned project roll-outs.