Supply-Chain Management. At Total IT Systems we take a strategic approach to helping our customers Select, Source, Deploy and Manage their technology. By ensuring your infrastructure is optimally suitable for your application or task; sourced at the most competitive industry rate and delivered or deployed in the most effective manner we aim to simplify your procurement process and serve as a “One-Stop-Shop” for all your technical needs.
Selection-Assessment. We start our assessment by gaining a full understanding of the operational and technical requirement driving the IT acquisition and by understanding the organisations structure, including the People, Technology and existing Processes. Value-added Deliverables. Creating beneficial documentation along the way such as technical benchmarks detailing performance; commercial proposals highlighting ROI (Return and Investment), TCO (Total Cost of Ownership) and technology roadmaps are just some of our value added deliverables.
Procurement. One-Stop-Shop using our extensive distribution relationships; best of breed vendor partnerships and accumulated economies of scale, we are able to commodities IT product procurement, providing you with a highly competitive, unbiased and reliable “one-stop-shop”.
Standardization. Total IT Systems can be your single point of contact for all your IT infrastructure requirements. We can help you standardize where you procure your Software, Hardware, Professional Services and Support.
Exceeding Customer Expectations. Our exemplary customer service is headed up by your dedicated Account Contact, on-hand to manage pre-sales enquiries, post-sales support and order management. All of our sales professionals are highly trained in relevant technologies and we will always aim to exceed our customers’ expectations.
Expertise to Work with You. Whether your project requires a system engineer for infrastructure implementations, professional consultants or project management, our professional services division has the expertise and resources to support you. Our skilled engineers deploy technologies in highly critical environments, on a global scale for our clients, in some of the most challenging industries.
Extending Your Reach. Our engineering team can extend the support and services of your IT department, meeting the ever changing demands on your IT resources by providing you with ad-hoc resources for help desk cover; or completely roll-out a planned project such as datacentre migration on your behalf.